Service
Customer Service
Order query, FAQ and quick quote entry points are gathered in one service interface.
Order Query
Order Query
Enter customer ID and order number to view order, invoice and logistics information. Tracking is pulled from the shipment number maintained on the order.
FAQ
Which wind customers does LONGTRANS mainly serve?
The company has cooperated with domestic wind turbine OEMs including Sinovel and Hebei Goldwind, and also supports well-known third-party partners with project development, technical support and supply-channel building.
Can LONGTRANS support urgent spare-part requirements?
Yes. LONGTRANS maintains wind-related inventory to support urgent and scattered customer requirements. Actual models and quantities can be maintained through the CMS inventory module.
Can LONGTRANS provide project development and technical support?
Yes. Based on years of experience with OEMs, system suppliers and O&M markets, the company can support third-party project development, technical support, supply-channel development and cost optimization.
Quick Quote
Quick Quote
Sales service fax：待补充